BILLWERK+ WIKI

The Billwerk+ Wiki – your wiki for everything related to the subscription economy, subscription management, and payment solutions. Here you will find basic knowledge, definitions and information about the most important companies in the subscription industry.

Customer equity is the total value of all relationships with a company’s customers throughout a given period of time and is one of the most important [...]

A Negative Churn occurs when the expansion revenue from existing customers within a company as a whole, is higher than the lost revenue from existing [...]

Customer retention, or customer loyalty, refers to the activities and actions companies take to reduce the customer churn rate.

Blinkist is a free service that creates summaries of everything from individual non-fiction books to new releases and makes these essays available to its [...]

Return on equity” (ROE) is a measure of financial performance calculated by dividing net income by equity. ROE is considered a measure of a company’s [...]

Return on Assets, or ROA for short, is characterized in the market as the yield on assets because it represents a company’s ability to generate profits [...]

Product as a Service (PaaS) is the name given to the business model in which customers no longer own a product, but only use it.

Equipment as a Service (EaaS) is the name given to the business model in which machines or production systems are not purchased but provided by a [...]

Capex to Opex: CAPEX and OPEX are investment modes of companies. While CAPEX refers to expenditures for the purchase of goods, OPEX refers to operating [...]

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