How did the integration of Billwerk+ and the transformation of the organization work in connection with the solution?
Our LegalTech product is constantly evolving, so it was important for us to have a firm basis for ongoing product development. After our development team had familiarised themselves with the API, we were quickly able to simulate the first test runs in Billwerk+. During this time, our sprints were naturally heavily influenced by the integration of Billwerk+ into our product architecture, which in retrospect paid off greatly.
How does the solution work today? What is your conclusion?
Our business is rapidly gaining momentum. Thanks to the integration with Hubspot, the processes are automated as much as possible, which saves our sales department valuable resources. The time-consuming initial search and integration is worth it, even if there seems to be little room for it in the operational business at first.
Do you have any helpful tips for other project managers in the field of LegalTech who are also facing a similar challenge?
On the provider side, we emphasised two aspects: Competence and customer focus. Billwerk+ was able to convince us in both respects, as competitors often proved to be less approachable, or the access to professional know-how was often limited.
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